There are many ways to measure the success of your web presence. "Sales" is the most obvious measure. Look past the obvious. Other measurements to consider in goal setting include:
- Customer Service
- New Markets
- Number of Visitors
- Page Views
- Tracking
- Credibility
- Communication
- Inquiries
- Sales
- Timeliness / Ease of Updating
Take time to think about exactly what it is you want your site to do for you – and for your prospects and customers. Write it down. Clear expectations allow you to measure success. Having realistic goals is a much better approach to developing your web presence than doing a site just because everybody else does. The benchmarks you set as your goals might initially be educated guesswork, but at least you establish benchmarks. As your industrial marketing partner, we will provide our input regarding realistic goals for your site.
Consult your team members; team members will more easily buy into benchmarks they help establish.
Finally, consult your customers. Your goals for your web presence should begin with your customers' wants and needs – and your goals should never stop trying to serve the customer first and foremost.
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